What’s included
Vitamin B12
A vitamin needed for red blood cell formation, nervous-system function and DNA production.
Results
Report
Your results appear in your secure online account.
- Results
- A secure online laboratory report with Patient Services available by text for questions.
- Access
- Web
Help
Customer support
IncludedPatient Services helps you with testing and account questions.
Getting tested
Use the HealthLabs order at your selected Quest site.
About HealthLabs
HealthLabs sells individual tests and wellness panels through Quest and Labcorp. Choose the laboratory that matches your order and location; some purchases also offer an approved home-draw route.
Choose tests and a laboratoryComplete the selected collection routeAccess your laboratory results
Reviews
What people praise
Order tests without another appointment
Customers appreciate choosing tests online and taking the order to a familiar laboratory, especially when arranging a separate doctor appointment would delay getting their bloodwork done.
Quick access to results
Reviewers describe receiving results promptly after their lab visit and being able to download or share them, making the end-to-end process feel straightforward.
Helpful support when reached
Customers praise individual representatives who patiently explain the process or resolve a question, particularly when they want to speak with a person before ordering.
What people complain about
Help can be difficult to reach
Some customers struggle to get a useful response when an order or result needs attention, describing repeated messages or difficulty reaching someone who can resolve it.
Checkout and account frustrations
Reviewers describe friction with online forms, account steps or promotional offers, which can make a simple test purchase feel more complicated than expected.
Things to know
- Cancel before testing and within 21 days.
Eligible refunds have a 20% cancellation fee; later cancellations receive credit toward future testing.
- The ordered laboratory visit is prepaid.
HealthLabs does not bill insurance and accepts eligible HSA/FSA payments.
Alternatives
FAQs
Do I need an outside referral?
HealthLabs supplies the physician order after you purchase the tests.
Who can answer questions about my report?
Patient Services offers text support and health-education explanations. Share the report with your clinician for medical decisions.