About DNA Complete
DNA Complete offers cheek-swab whole-genome sequencing with research reports and exploration tools. Its kit tiers differ in sequencing depth and membership features; DNA Expand instead interprets an existing DNA file without collecting a new sample.
Choose a kit or existing-data uploadSubmit your sample or fileExplore your research reports
Offerings
Elite
$1,295
Then $495/yr
100x average WGS
350+ advertised research reports
At-home 100x average whole-genome sequencing with research reports and required membership.
Check availability in OH
Essential
$245
Then $95/yr
1x average WGS
175+ advertised research reports
At-home 1x average whole-genome sequencing with research reports and required membership.
Check availability in OH
Pro
$595
Then $195/yr
30x average WGS
250+ advertised research reports
At-home 30x average whole-genome sequencing with research reports and required membership.
Check availability in OH
Reviews
What people complain about
Months without results
Customers repeatedly describe lengthy waits after the laboratory receives their sample, with some still waiting many months later without the results or raw data they expected.
Updates without a clear timeline
Reviewers say support replies can be vague or repetitive, leaving them unsure whether testing is progressing and when they should realistically expect their results.
Refunds can become a dispute
Some customers describe difficulty getting money back after prolonged delays, with accounts of refused refunds or turning to their card provider to resolve the purchase.
Stories about DNA Complete
A Nebula Genomics customer
An explanation for recurring muscle symptoms
After studying her Nebula Genomics data, this customer found an RYR1-related explanation for recurring muscle symptoms and had the findings checked by a clinical geneticist. She says it helped her get suitable physical therapy and avoid overtraining weakened muscles.
reddit.comLaura
Putting genetic risk reports alongside family history
Laura explored Nebula Genomics’ whole-genome reports and found a blood-pressure predisposition that made sense alongside her parents’ health history. The information gave her questions and potential next steps to discuss with her health care providers.
daybydayinourworld.comThings to know
- Membership access renews.
Membership renews; cancel before renewal and download files you want to retain before paid access ends.
- Research and service processing have different rules.
Identifiable research requires consent; service processing and some de-identified research have separate policy terms.
- Return the registered person’s sample on time.
Submit the registered person’s sample within the kit deadline; existing-file analysis uses no new sample.
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FAQs
Does DNA Expand sequence a new sample?
No. DNA Expand interprets an existing DNA export using statistical imputation. Essential, Pro and Elite are new-sample sequencing purchases.